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Reference Question of the Week – 4/20/08
Sometimes, a very simple question can be the most satisfying: The phone rang one morning, and it was a colleague and friend from the Newburyport Library (another library in my consortium). She had...
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Interlibrary Loaning
I was sad to read a recent post on Walking Paper, quoting someone who was unhappy with their local library's interlibrary loan record. Any bad library experience is a blow, but especially so with...
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Tracking ILL Requests
My brother sent me a package via UPS on Thursday, and it arrived on Monday. The neat thing, of course, is that we both could track its progress online (backup link). It occurred to me that this would...
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Reference Question of the Week – 3/20/11
I like this question on many levels - but mainly just because I just to use the phrase Library Win. Round One One afternoon, a patron called to request a movie titled, The Four Horsemen of the...
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Reference Question of the Week – 1/29/12
I wasn't directly involved in this reference question, but my coworker who did handle it had to consult me because it was just so odd. Sometime in November, she was working the reference desk when a...
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